Effective Date: September 14, 2024

1. Introduction

PB Cleaning Solutions (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pbcleaning.uk, use our services, or interact with us. By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information: When you fill out our quote form or contact us, we may collect personal information such as your name, email address, phone number, and any other details you provide.

Usage Data: We may collect information about your interactions with our website, including IP address, browser type, pages viewed, and the dates/times of visits.

Cookies: Our website may use cookies and similar technologies to enhance your experience. Cookies are small files placed on your device that help us understand your preferences and improve our services.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services.

• To process and respond to your inquiries, quotes, and other requests.

• To send you updates, promotional materials, and other communications related to our services, if you have opted-in.

• To analyse usage and trends to enhance our website and services.

• To comply with legal obligations and protect our rights.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct or update inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal information, subject to certain exceptions.

• Opt-Out: You can opt-out of receiving promotional communications from us at any time.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date. Your continued use of our website and services after any changes constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PB Cleaning Solutions
Unit 22 Leeway Industrial Estate , Newport, United Kingdom, NP19 4SL
07449 493617
info@pbcleaning.uk